How Do I Use The Stepnpull®?


We open so many doors in a normal day, the motion is automatic. The only difficulty we may have is knowing whether to push or pull a door open, or if the door is too “heavy.”

Of course, most people’s experience is using their hand to open doors. More and more, people don’t want to touch a public door handle with their hands, especially toilet exit doors. So that habit has been altered for many. Some even grab the door handle with a paper towel. If paper towels are not available, a shirt sleeve may be used.

The automatic motion of opening a door with hands is also disrupted when a person is carrying items and can’t easily grab the door handle.

In short, many people have altered their automatic motion of opening a door from time to time. So, it would be easy for people to adjust to opening a door with a StepNpull® foot-operated door opener. In fact, after a couple of tries, they’ll prefer the StepNpull® to using their hands. The choice always remains hand or foot to open the door you are not taking away a choice by adding StepNpull® you are providing a choice not to grab germ infested handles

Here are the simple steps to using this one-of-a-kind hands-free door opener.

1. Each StepNpull you buy comes with a decal/sticker that is affixed to the top of the door handle. This lets the user know that a foot-operated door opener is available before they touch the door handle with their hand.

2. As they approach the door, they position their body no differently than if they were going to use the door handle.

3. The user places their foot on the top of the StepNpull®. If they would use their left hand to pull the door handle, they will use their left foot on the StepNpull®. If it’s more natural to use their right hand on the handle, they will use their right foot.

4. The user presses down on the StepNpull® just enough to gain traction. This will require a minimal amount of foot pressure.

5. Once they have traction, they simply pull their foot and leg back as though they were taking a step. Step and pull. It’s that simple!

If the door is adjusted to the correct ADA standards, the user will gain enough momentum will to swing the door open easily.

People are accustomed to opening a door with their hands so the first couple of times may feel a bit awkward, but users in your facilities will adapt quickly and use the StepNpull® every time.

Don’t Touch Me: How Covid-19 Is Changing The Way Consumers Interact With Businesses

June 8, 2020

Customer experience is critical to the success of any business:  a PwC survey found that 1 in 3 customers will leave a brand they love after just one bad experience. Subject people to two or three negative interactions and 92 percent will completely abandon you.

The customer’s experience involves every touchpoint with your company and brand. How easy is it to find information online? How long am I on hold when I call customer support? Are physical locations clean and are staff friendly?

Since March and going forward indefinitely, the customer experience now includes this question: Does doing business with this company put me at greater risk of getting sick?

COVID-19 created a new world in which more people realise how everyday actions can spread germs and viruses. For the foreseeable future, companies will have to take several steps to help customers feel safe and to minimize the spread of COVID-19 and other diseases.

Ironically, the best customer experiences in a COVID world may now be those that minimise face-to-face contact. Restaurants and retailers, especially, are looking to reconfigure stores to accommodate more online ordering, drive-through purchases, and expanded pickup and delivery. User-friendly mobile apps are the way forward if you want to operate your business in this manner.

Crowded waiting areas and long lines may be gone for good. That may mean taking more reservations and allowing fewer walk-ins to control the population at your business at any given time.

Many people will feel more comfortable in places where it’s easier to maintain a safe distance from others and in the event a close encounter is necessary, such as paying at a cash register, businesses are installing Perspex screens or clear partitions.

Many customers will only enter business locations that are scrupulously clean, especially the toilets.

Hundreds of employers and public facilities are targeting their doors as a way to minimise the spread of germs. Research has shown that door handles are a common carrier of harmful germs and bacteria, causing infections to spread such as E. coli, Staphylococcus, plus fungal and viral infections. 

Installing hands-free, foot-operated door openers on all common doors, especially toilet doors, will minimise how often employees touch germ-infested door handles with their hands. This is an inexpensive fix; you can easily install a device for about £35 which will last for the lifetime of the door and guarantee 100% germ free passage

In the post-COVID-19 world, customers want to touch as little as possible with their own hands. If your business can’t deliver a hands-free experience to your customers, many of them will find a competitor who will.

Step’n’Pull adds NASA to its list of customers


(SPRINGFIELD, Mo) – A Springfield-based company, StepNpull, aims to reduce the spread of germs and promote sustainable practices is adding NASA to it’s list of customers.

StepNpull, a foot operated door opener, has already made it into offices of big names like Google, YouTube, Boeing, Walmart, St. Jude Research Hospital, Ford, U.S. Navy and U.S. Army.

Other customers include establishments like McDonald’s, Applebee’s, Buffalo Wild Wings, Macy’s, IKEA and Top Golf.

StepNpull’s creators, Mike Sewell, Ron Ely and Kelly Coddington, all live in the Ozarks and work in Springfield, Missouri. Their product can be seen at local places like Gailey’s, Pappo’s Pizzeria, Civil Kitchen and UPS, among others.

NASA is the latest customer to take the step. The Langley Research Center located in Hampton, Virginia is the oldest of NASA’s field centers and one of StepNpull’s latest customers.

“We are happy to see companies continuing to invest in sustainable practices such as StepNpull,” says co-owner Mike Sewell.

StepNpull is a foot operated-door opener that was designed to be an alternative to touching a typical door handle. The company’s mission is to reduce the spread of germs and waste.

“When paired with an efficient hand-dryer, it can reduce paper towel costs because people will never have to touch a door handle on the way out of the bathroom,” says Sewell.

The company says it’s made from 70% recycled aluminum and can be installed onto any commercial door in five minutes.

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